Herondale
CQC: Inadequate Residential care home in Basildon
Herondale is a residential care home in Basildon, run by Choice Support. It is registered for 8 beds. The Care Quality Commission rated it Inadequate on 27 July 2026. It is registered to care for people with learning disabilities, mental health conditions, substance misuse problems.
Contact Herondale
Herondale has not joined CareHomeUK, so contact the home directly. Ask for its weekly fee in writing, and what it includes. Is this your home?
What the regulator found
The Care Quality Commission rated Herondale Inadequate on 27 July 2026, from an assessment.
Safe
Inadequate
Effective
Requires improvement
Caring
Requires improvement
Responsive
Requires improvement
Well-led
Inadequate
The registration
- Type
- Residential care home
- Beds
- 8
- Address
- 2 Herondale, Basildon, SS14 1RR
- Council
- Essex
- On the register
- 3 years, since 3 May 2023
- Last CQC check
- 27 July 2026
- Phone
- 01268523399
Registered to care for
- Caring for adults under 65 yrs
- Learning disabilities
- Mental health conditions
- Caring for adults over 65 yrs
- Substance misuse problems
From the public register, which we read every week. Registration means a home is allowed to operate and is inspected; it is not a recommendation. Visit, ask to see the most recent report, and ask about fees in writing. Where our data comes from
Essex spent an average of £1,085 a week per resident on residential care for over-65s in 2024-25. That is a council average, not this home’s fee, and people paying for themselves are usually charged more. What every council pays
Our guides cover what to ask on a visit and get in writing and who pays for a care home.
Reviews
Write a reviewNo published reviews of Herondale yet. If you know it, as a resident, a relative or a visitor, your review is some of the best evidence the next family will find.
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