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Highwater House

CQC: Outstanding Residential care home in Norwich

Highwater House is a residential care home in Norwich, run by St Martins Housing Trust. It is registered for 22 beds. The Care Quality Commission rated it Outstanding on 26 March 2019. It is registered to care for people with mental health conditions, substance misuse problems.

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What the regulator found

The Care Quality Commission rated Highwater House Outstanding on 26 March 2019, from an inspection. At least one of the five areas it looks at scored lower than the overall rating, shown below.

  • Safe

    Good

  • Effective

    Good

  • Caring

    Outstanding

  • Responsive

    Good

  • Well-led

    Outstanding

Read the full CQC record for Highwater House →

The registration

Type
Residential care home
Beds
22
Run by
St Martins Housing Trust
Address
104 Westwick Street, Norwich, NR2 4SZ
Council
Norfolk
On the register
15 years, since 20 January 2011
Last CQC check
26 March 2019
Phone
01603766627
Website
www.stmartinshousing.org.uk

Registered to care for

  • Mental health conditions
  • Substance misuse problems

From the public register, which we read every week. Registration means a home is allowed to operate and is inspected; it is not a recommendation. Visit, ask to see the most recent report, and ask about fees in writing. Where our data comes from

Norfolk spent an average of £1,129 a week per resident on residential care for over-65s in 2024-25. That is a council average, not this home’s fee, and people paying for themselves are usually charged more. What every council pays

Our guides cover what to ask on a visit and get in writing and who pays for a care home.

Reviews

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