North Bay House
CQC: Requires improvement Residential care home in Lowestoft, East Suffolk
North Bay House is a residential care home in Lowestoft, East Suffolk, run by Hellendoorn Healthcare Limited. It is registered for 28 beds. The Care Quality Commission rated it Requires improvement on 6 August 2026. It is registered to care for people with dementia.
Contact North Bay House
North Bay House has not joined CareHomeUK, so contact the home directly. Ask for its weekly fee in writing, and what it includes. Is this your home?
What the regulator found
The Care Quality Commission rated North Bay House Requires improvement on 6 August 2026, from an assessment.
Safe
Requires improvement
Effective
Good
Caring
Good
Responsive
Requires improvement
Well-led
Requires improvement
The registration
- Type
- Residential care home
- Beds
- 28
- Address
- Borrow Road, Lowestoft, NR32 3PW
- Council
- Suffolk
- On the register
- 15 years, since 2 December 2010
- Last CQC check
- 6 August 2026
- Phone
- 01502512489
- Website
- www.northbayhouse.co.uk
Registered to care for
- Dementia
- Caring for adults over 65 yrs
From the public register, which we read every week. Registration means a home is allowed to operate and is inspected; it is not a recommendation. Visit, ask to see the most recent report, and ask about fees in writing. Where our data comes from
Suffolk spent an average of £1,080 a week per resident on residential care for over-65s in 2024-25. That is a council average, not this home’s fee, and people paying for themselves are usually charged more. What every council pays
Our guides cover what to ask on a visit and get in writing and who pays for a care home.
Reviews
Write a reviewNo published reviews of North Bay House yet. If you know it, as a resident, a relative or a visitor, your review is some of the best evidence the next family will find.
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Care homes in Lowestoft →All 84 care homes in East Suffolk →