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Phoenix House

CQC: Good Residential care home in Westcliff On Sea, Southend-on-Sea

Phoenix House is a residential care home in Westcliff On Sea, Southend-on-Sea, run by Newhaven Care Limited. It is registered for 9 beds. The Care Quality Commission rated it Good on 18 January 2020. It is registered to care for people with sensory impairments, learning disabilities, physical disabilities.

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What the regulator found

The Care Quality Commission rated Phoenix House Good on 18 January 2020, from an inspection.

  • Safe

    Good

  • Effective

    Good

  • Caring

    Good

  • Responsive

    Good

  • Well-led

    Good

Read the full CQC record for Phoenix House →

The registration

Type
Residential care home
Beds
9
Run by
Newhaven Care Limited
Address
124 Crowstone Road, Westcliff On Sea, SS0 8LQ
Council
Southend-on-Sea
On the register
9 years, since 2 November 2017
Last CQC check
13 January 2021

Registered to care for

  • Caring for children (0 - 18yrs)
  • Sensory impairments
  • Caring for adults under 65 yrs
  • Learning disabilities
  • Caring for adults over 65 yrs
  • Physical disabilities

From the public register, which we read every week. Registration means a home is allowed to operate and is inspected; it is not a recommendation. Visit, ask to see the most recent report, and ask about fees in writing. Where our data comes from

Southend-on-Sea spent an average of £929 a week per resident on residential care for over-65s in 2024-25. That is a council average, not this home’s fee, and people paying for themselves are usually charged more. What every council pays

Our guides cover what to ask on a visit and get in writing and who pays for a care home.

No published reviews of Phoenix House yet. If you know it, as a resident, a relative or a visitor, your review is some of the best evidence the next family will find.

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