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Waterloo House

CQC: Requires improvement Residential care home in Plymouth

Waterloo House is a residential care home in Plymouth, run by Vivacare Limited. It is registered for 20 beds. The Care Quality Commission rated it Requires improvement on 12 September 2025. It is registered to care for people with mental health conditions.

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Waterloo House has not joined CareHomeUK, so contact the home directly. Ask for its weekly fee in writing, and what it includes. Is this your home?

What the regulator found

The Care Quality Commission rated Waterloo House Requires improvement on 12 September 2025, from an assessment.

  • Safe

    Requires improvement

  • Effective

    Requires improvement

  • Caring

    Good

  • Responsive

    Good

  • Well-led

    Requires improvement

Read the full CQC record for Waterloo House →

The registration

Type
Residential care home
Beds
20
Run by
Vivacare Limited (4 homes)
Address
3 Nelson Gardens, Stoke, Plymouth, PL1 5RH
Council
Plymouth
On the register
15 years, since 20 April 2011
Last CQC check
12 September 2025
Phone
01752567199
Website
www.waterloohousecarehome.co.uk

Registered to care for

  • Caring for adults under 65 yrs
  • Mental health conditions

From the public register, which we read every week. Registration means a home is allowed to operate and is inspected; it is not a recommendation. Visit, ask to see the most recent report, and ask about fees in writing. Where our data comes from

Plymouth spent an average of £873 a week per resident on residential care for over-65s in 2024-25. That is a council average, not this home’s fee, and people paying for themselves are usually charged more. What every council pays

Our guides cover what to ask on a visit and get in writing and who pays for a care home.

Reviews

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